REFUNDS & EXCHANGES

What is your in-store return policy?
If you are not completely satisfied with your purchase or have simply changed your mind, please return the unused item to us within 20 days of the date of p...
Tue, 7 Jan, 2020 at 1:21 PM
What is your return policy for items purchased on your website?
If you are not completely satisfied with your purchase or have simply changed your mind, please contact customer service via email at support@zonemaison.com...
Tue, 12 Nov, 2019 at 2:12 PM
I would like to add or remove items to my order, what happens next?
Please contact us as soon as possible and we’ll gladly provide you with suitable options based on the status of your order. Additional fees may apply to mod...
Tue, 12 Nov, 2019 at 2:13 PM
Can I return or exchange an item purchased with a gift card?
Yes! Upon the return of an item purchased using a gift card, a store credit will be issued. This store credit can be applied to your next purchase online or...
Mon, 21 Oct, 2019 at 2:40 PM
Can I return an item for a refund or exchange with a gift receipt?
A gift receipt is a proof of purchase with which you may obtain an exchange or a store credit but not a refund.    Simply present yourself with the item a...
Tue, 12 Nov, 2019 at 2:13 PM